Contact
A short list of places to write.
We keep contact quiet on purpose. One email per concern. One person answers. We reply within a business day, usually faster.
Inboxes
Pick the one that fits.
Sales
For the Agency plan, enterprise questions, procurement, and partnerships.
sales@donum.club
Support
For questions about your workspace, your reports, or a feature you want to see.
support@donum.club
Security
For disclosures, compliance documents, and the things your CISO asks for.
security@donum.club
Press
For a quote, an interview, or an event. We aim to reply on the day.
press@donum.club
Two hubs, many timezones
Where we work from.
Berlin
CETCore product and design. 09:00 to 18:00 CET.
52.52°N · 13.40°E
Bengaluru
ISTPlatform and on call engineering. 09:00 to 18:00 IST.
12.97°N · 77.59°E
If you are not sure where to write, send a note to support. It lands with a human who knows the product and can route the thread anywhere it needs to go.
Average reply time · under four hours during office hours.